Shipping & Returns
Shipping Policy
At Baskets of Joy, we strive to bring happiness and joy to your doorstep. We make it easy for you to send gifts to your loved ones, no matter where they are in India. We have a wide selection of imported products from various countries, giving you an array of options to choose from. You can rest assured that all of our products are of the highest quality, and you never have to worry about shipping fees . With Baskets of Joy, you can be sure to bring joys to your loved ones!
Pan India shipping is FREE.
Shipping Pan India may take upto 5 - 9 working days depending on location . We have tie up with leading ecommerce logistics partners for timely and efficient delivery. Our team tracks every dispatch of order and make sures the same reaches our valuable customers on time.
For Urgent order delivery please contact us on + 91 9978860681
International shipping possible as per weight of parcel amount shall vary , please contact us on 9978860681
Cash on Delivery is not operational. Only Prepaid payments are applicable.
Return & Exchange Policy
Baskets of Joy DOES NOT provide return or refund of purchase done unless the product is shipped. Once the product is shipped there is no return or refund provided.
All products are thoroughly quality checked before any dispatch.
Replacement / Refund is only provided if the product is received in a damaged condition during IN transit. For the same, opening video for the parcel is mandatory. Only sending pictures of the damaged product does not qualify for a return or refund.
To start a return, you can contact us on our customer care number 9978860681 or email us on basketsofjoy2022@gmail.com. Upon review the management has the right to decide for replacement/ refund / return of the product.
You can always contact us for any return questions on basketsofjoy2022@gmail.com or Contact no +91 9978860681
Refunds:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we approved your return, please contact us at basketsofjoy2022@gmail.com