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Shipping , Returns & FAQs

Shipping Policy

Return & Exchange Policy

At Baskets of Joy, we strive to bring happiness and joy to your doorstep. We make it easy for you to send gifts to your loved ones, no matter where they are in India. We have a wide selection of imported products from various countries, giving you an array of options to choose from. You can rest assured that all of our products are of the highest quality, and you never have to worry about shipping fees . With Baskets of Joy, you can be sure to bring joys to your loved ones!

Pan India shipping is FREE for products ordered on website.

For offline  bulk orders , shipping will be applicable as per actual.

Shipping Pan India may take  upto  5 - 9 working  days depending on location . We have tie up with leading ecommerce logistics partners for timely and efficient delivery. Our team tracks every dispatch of order and make sures the same reaches our valuable customers on time.

For Urgent order delivery please contact us on + 91 9978860681

International shipping possible as per weight of parcel amount shall vary , please contact us on 9978860681


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Baskets of Joy DOES NOT provide return or refund of purchase done unless the product is shipped. Once the product is shipped there is no return or refund provided. 

All products are thoroughly quality checked before any dispatch.


Replacement / Refund is only provided if the product is received in a damaged condition during IN transit. For the same, opening video for the parcel is mandatory. Only sending pictures of the damaged product does not qualify for a return or refund. 

To start a return, you can contact us on our customer care number 9978860681 or email us on Upon review the management has the right to decide for replacement/ refund / return of the product.

You can always contact us for any return questions on  or  Contact no +91 9978860681

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we approved your return, please contact us at 

Why We Do Not Offer Cash on Delivery?

Why Should You Trust Us?

Did You Know? A massive 37% off all COD orders in India are not accepted by the customer and returned back to the warehouse. A tiny brand like us cannot afford to bear costs like cash handling, reverse shipping, repacking, damage in transit etc. It results in an incredible 45% additional cost to provide cash on delivery. Which would mean we would have to raise the prices of your favourite products prices by 13% to provide you with cash on delivery option. Returns also result in a carbon footprint as the product is returned to our warehouses.

We encourage you to double check our credibility by seeing our reviews on Google Business (Baskets Of Joy , Ahmedabad)  and our Instagram Page. Additionally, you can also see that we are verified by Razorpay! (logo at the top of the payment page). We are a registered business under the Indian law and we have our registered office at Gala gymkhana road, south bopal , Ahmedabad 380058

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